Any types of TV with an HDMI connection could be worked with Dynalink TV box.
Dynalink TV box perform well with most broadband service. It is not necessary to have a high-speed internet connection. However, a slow connection may cause video playback issues when streaming.
If your IPTV vender has his own application on Google ATV play store, it should work.
Please connect the Micro USB Cable to power on your Dynalink TV Box.
We recommend using USB port for power supply. Can’t guarantee Dynalink box can recognize any extend USB accessory. Please refer the QSG or contact with customer service if need.
We only recommend use Bluetooth function for Dynalink remote control that in same package. Can’t guarantee Dynalink box can pair any Bluetooth device except the Dynalink remote control. Please refer the QSG or contact with customer service if need.

Yes, but there are few things need to know.

1.The power adapter is for USA socket, different country has different socket type.

2.The application may not use due to different country. (Ex. Disney+ only can used in USA.)

3.Some RCU functions may not fully support due to different country.

Dynalink Box support the google ATV play store's applications. But it still depends on where you locate. Ex. Disney+ only supported in US. And some applications may not support for Android TV box. (Ex. Google home)
You can connect Dynalink to a smartphone, computer, or tablet via Bluetooth.
If you want to change the resolution or display size, the path is: Settings icon in upper right > Apps > See all apps > Droid settings > Open >Display
4K (K stands for kilo) means the resolution of the TV of approximately 4,000 pixels. It indicates how clarity you can see from your screen. 4K has surpassed the likes of HD and Full HD.

HDR stands for High Dynamic Range. HDR screens provide a wider range of brightness and colors that making the video more realistic.
Dynalink can’t disable HDR function due to certification requirement.

Yes, please follow the path: Goto "Setting"->"Device Preference"->"Language" and choose what language you want.
Press the button on device makes BT pairing again. Follow the steps to pair BT remote control.
If the steps above cannot solve the issue, please restart the device and try again.
If only Dynalink TV Box cannot connect to Wi-Fi, please ensure the setting to connect to Wi-Fi is correct. If still not working as expected, try to reset the network setting of the device.
Please ensure the HDMI cable is fully connected to the TV and the device. If the cable is fully connected and there is still no video or sound, then the cable may be defective. Please try using another HDMI cable.
Please reboot the device. After the device’s reboot, check for system and App updates. If the App is still crashing or not responding, please force stop, clear cache and data, or uninstall and re-install the App.
Please ensure the device is already connected to the internet. If the device is connected to the internet and it is still not working, you may need to re-pair the BT Remote Control:
Step 1. Go to the "Settings" page, then select the "Connected Devices".
Step 2. Select the "Dynalink Remote" and un-pair it.
Step 3. Press "OK" and "Vol-" key on the BT Remote Control to trigger the re-pair process.
Note: If you cannot see "Dynalink Remote" in the "Connected Devices" list, please jump to Step 3 directly.
Please ensure your password is correct. If you forget the password and no longer have access to your Gmail, please use another account and try again.
Please plug and unplug the HDMI cable several times. If it doesn't work, please find another TV/Display set to try again. It may be caused by elder TV or damaged EDID.
Please check if the power cord is fully plugged into the device. If the device still can't be powered on, the power cord may be defective. Please change the power cord and try again.

Dynalink Box support Wi-Fi 802.11ac (2.4 GHz / 5 GHz), if you can't connect WiFi AP. Please follow the below steps.

  1. Double check your WiFi password is correct.
  2. Restart the Dynalink Box and your WiFi AP and try again.
  3. Make sure another device can connect the WIFI AP. (Ex. cell phone.)
  4. If it doesn't work after step 1/2/3. Please try to factory reset (The path: "Setting"->"Device preference"->"About"->"Factory reset")
  5. Contact customer service if step 1/2/3/4 can't fix the issue. Please provide info:
  6. Which encryption you use? (Ex. WPA2 / Open)
  7. Which band you use? (Ex. 5G/2,4G)
  8. What you saw in WiFi list of Box.

Please follow the steps and check again,

  1. Check the battery voltage.
  2. Make sure the RCU to box close enough when pairing.
  3. Goto " Setting"->"Remote & Accessories".
  4. Choose the BT remote and choose "Un-pair".
  5. Restart the box.
  6. Hold "Volume +"(Not “Volume –“ ) and "OK" key together around 3-4 seconds until the red line blank 3 times. (make the remote factory reset)
  7. Follow the pair steps that box indicate.
  8. If it doesn't work after step 1->5. Please try to factory reset (The path: "Setting"->"Device preference"->"About"->"Factory reset") of box.
  9. Please contact to customer service if it still has issue.
WiFi 6 is also knows as 802.11ax. WFA (Wi-Fi Alliance) uses numbers to simplify the name of the standards. WiFi 6 (11ax) features 1024-QAM, which provides high-throughput in both 2.4 and 5 GHz bands, and supports MU-MIMO & Orthogonal Frequency Division Multiple Access (OFDMA) to improve the channel capacity and efficiency for enabling more clients to access the WiFi networks.

MU-MIMO stands for Multi-User, Multiple Input and Multiple Output technology. MU-MIMO enables the communication with multiple devices simultaneously. More connected devices, No more waiting, and no more slow-connection.

In 802.11n (WiFi 4), multiple spatial streams can transmit to a single client at one time. It is also known as Single User MIMO (SU-MIMO).

In 802.11ax (WiFi 6) and 11ac (WiFi 5), MU-MIMO are introduced. Router or AP can transmit to multiple clients at the same time.

WiFi 6 operates in both the 2.4 and 5GHz bands and features improvements in throughput, multiple-device support, and WiFi spectrum efficiency. WiFi 6 also increases the number of devices that can connect and simultaneously benefit from high-speed wireless networks.

Published year


WiFi standard

Frequency band


1st generation

IEEE 802.11 (WiFi 1)



2nd generation

IEEE 802.11a/b (WiFi 2)

5GHz / 2.4GHz


3rd generation

IEEE 802.11g (WiFi 3)



4th generation

IEEE 802.11n (WiFi 4)

2.4GHz or 5GHz


5th generation

IEEE 802.11ac (WiFi 5)



6th generation

IEEE 802.11ax (WiFi 6)

2.4GHz or 5GHz

4GHz (802.11b/g/n/ax)

  • 4GHz frequency is able to reach farther than the 5GHz frequency. The characteristics that waves attenuate much faster at higher frequencies. Therefore, if you are more concerned with the coverage, you should select 2.4GHz rather than 5GHz.
  • 4GHz suffers more interferences like Bluetooth, microwave and so on than 5GHz.
  • 4GHz has fewer channel options with only three of them non-overlapping, while 5GHz has 23 non-overlapping channels.

5GHz (802.11a/n/ac/ax)

  • 5GHz has more channels than 2.4GHz, this reduces the interference created by channel-overlapping.
  • If 5GHz radio uses the DFS channels, it needs to wait for 1 minute before service become available.
  • If 5GHz radio uses the weather radar channels, it needs to wait for 10 minutes before service become available.

Quadrature Amplitude Modulation (QAM) is a highly developed modulation scheme used in the communication industry in which data transmits over radio frequencies. WiFi 6 (802.11ax) features 1024-QAM, which provides high-throughput in both 2.4 and 5 GHz band. It provides up to a 25% increase in data rate to achieve speeds up to 10Gbps enabling your Internet service to support 4K/8K video and AR/VR game requirements.

OFDMA (Orthogonal Frequency-Division Multiple Access), a technology in Wi-Fi 6 (802.11ax), improves wireless network performance by establishing independently modulating subcarriers within frequencies. This approach allows simultaneous transmissions to and from multiple clients. OFDMA divides a WiFi channel into smaller frequency allocations, called resource units (RUs). Router or AP can communicate with multiple clients by assigning them to specific RUs.

No, it is not available. However, you can change the password to access the router's interface.

See in the user guide 5.8.1 Password & Timezone. Go to the WebGUI and see System Settings > Password & Timezone to change the password of administrative.

If you forget the login password or cannot login the router, please refer to the product label, which is located on the bottom of the router. You will see the username, password, and other detailed information. Use the default password to access the WebGUI. However, if you changed the default password previously, you will need to reset the router to default

If you changed the default password previously, you will need to reset the router to default. Otherwise, you can refer to the product label, which is located on the bottom of the router. You will see the username, password, and other detailed information.

A factory reset will restore all the settings to default status just as you firstly got the router. Make sure you have already backed up the configuration before using the process of reset to default to fix other issues. Factory reset could be done via the reset button on the back side of the router (See in the user guide 3. Let’s get started for the location of each interface). Press and hold the button for 7 seconds. You will see the power LED starts flashing blue and then lights off in a few seconds. After that, the router will reboot automatically. You can see all the configurations become default status when the process is completed. In another way, you can also reset the router to default via WebGUI or APP. Go to System Settings > Configuration & Reset and click the Reset to Default button. The router will automatically start the factory reset process.
  • Dynalink APP


  • Dynalink WebGUI

Having the latest firmware will help improve the stability, functionality and performance of the product. The new and latest firmware will correct the problem and add new and improved features to the product.

We do not provide the firmware files for manually update. Dynalink Router supports dual image mechanism to prevent firmware update failed and online FOTA (Firmware Over-The-Air) update to avoid missing of critical updates.

Yes, please directly go to access the Dynalink’s official URL: https://dynalink.life

There are new versions of quick installation guide, user guide and FAQ & Troubleshooting guide files available for download.

1.Go to WebGUI and see System Settings > Firmware page to find the hardware version.


2.Launch the Dynalink APP, to click the device icon of DL-WRX36, go to Router information
    • At least 8 characters and less than 63 characters
    • Alphabetic and numeric characters are allowed
    • Special characters are allowed except “Space” and “&

    Launch a browser and log in to the web user interface. Navigate to System Settings > Firmware and see the configuration settings of Upgrade from Internet. Use the Check button to inspect the latest firmware version. An information prompt will help you to check if the router needs to be update or not. Then click the Update button and proceed to firmware update process. This will cause the router to reboot in a few seconds. When all the loading process is completed, log in to the web user interface again. You will see the firmware version is up to date.

    • Dynalink WebGUI
    1. Check the current firmware version

    2. Update to the latest firmware version
    • Dynalink APP
    1.Check the current firmware version
    Please click Dynalink Router’s icon > Router Information > Firmware version
    2. Update to the latest firmware version

    Note: If you have problems resolving router issues by the solution described above, please contact Askey’s technical support via this website: https://dynalink.life/products/dynalink-WiFi-6-ax3600-router-dl-wrx36

    First please check carefully the default password on the label, some words and numbers such as l vs 1 and 0 vs o looks very similar. The format of wifi password is [word:a-z][word:a-z][3 digit number:0-9]. So only last 3 digits are 0-9. For example, agencyanchor153 is correct, but agencyanch0rl53 is wrong. The password format of WebGUI login is [word:a-z][2 digit special char][3 digit number:0-9], for example, bakery#$123 is correct, but bakery#Sl12 is wrong

    When your password is correct, but it still cannot connect or login. Please attempt to do a hardware reset.

    For hardware reset, please use a pin or sharp-pointed pen to press and hold on the reset button till the LED start to blink blue, you need to hold the reset roughly 10 seconds. Please note if you just punch the reset button once, Dynalink Router will reboot, but not reset to default.

    Please check the LED behavior carefully during hardware reset. The LED should first start to blink blue for a few seconds, indicating it is doing reset to default. Then the LED will become solid red, indicating it is doing power cycle. Then the LED will blink blue for about 45 seconds, and then become solid blue when system is ready. If you do not observe the exact same LED behavior, maybe you did not press and hold the reset button long enough, and you should try it again.

    No, Dynalink Router does not support different 2.4GHz SSIDs to separate different channels. Once configured, they will be changed together. 5GHz is the same.

    No, Dynalink DL-WRX36 doesn’t support to be selected the 160MHz channel bandwidth, however, Dynalink DL-WRX36 supports 4x4 MIMO@80MHz contiguous which is the same as 2x2 MIMO@160MHz.

    No, Dynalink Router does not support connecting a USB Hub adapter with attaching multiple USB storage.

    Even though Dynalink Router can power multiple USB drives/sticks at the same time when connected to a USB hub, it can only recognize one USB drive by prioritizing the connection.

    1. Router mode (by default)

    Connects multiple devices to the Internet and provides network access. It is the default mode for most home networks, creating a private local network.

    2.Access Point (Bridge) mode

    Extends existing network coverage or creates a new Wi-Fi hotspot, serving as a bridge between wireless devices and the main router.


    When selecting Access Point (Bridge) mode, since a new IP address may be obtained, please also clear the cookies of the GUI web page. And all WAN-related settings will be removed as well.

    In some regions, the ISP modem provides DHCP internet but the router will show Your “ISP's DHCP does not function correctly,” sometimes it’s about the query time frequency of the router, by default, it’s aggressive mode, however this mode will cause some ISP modem to not provide proper IP address to router.

    Therefore, you can modify the DHCP query frequency to be in the normal mode.

    Go to WAN > INTERNET and find DHCP Query Frequency.

    Select normal mode and hit Save button.

    Sure, the Dynalink Router supports the AP / Bridge mode and it supports in the firmware version: or above.

    • Dynalink WebGUI
    • Dynalink APP

    No, DL-WRX36 does not support mesh protocol. So DL-WRX36s cannot establish a mesh network connection.

    The answer is No. All the services for USB drive (Samba/FTP/DLNA) work for local network only.

    Go to Android/iOS Dynalink APP or WebGUI to enable QoS page and then specify maximum upload and download bandwidth.

    • Dynalink APP (Android/iOS):

      • Dynalink WebGUI:

        Yes, DL-WRX36 supports Wake-on-LAN feature. Go to the WebGUI > Network > LAN > Wake on LAN and see in the user guide in details.

        Yes, DL-WRX36 supports three VPN protocols: OpenVPN, PPTP and L2TP server and client function. The VPN function can configured only by the WebGUI. Please refer to the user guide in details.

        Yes, you can enable band-steering function on the WIFI setting from either APP or WebGUI. Band Steering will use one SSID for both 2.4 and 5GHz WiFi, and Dynalink Router will steer the client devices to the WiFi band with best performance automatically.

        • Dynalink APP

        • Dynalink WebGUI

        The answer in the latest version is certain, but you need to disable LAN Security via WebGUI. Please refer to user guide for detail of LAN Security setting. For bridge that use Ethernet to connect to Dynalink WiFi, it should work without any configuration change.

        After you set up the PPTP VPN server, you should know the VPN server's IP address, username and password, etc. related configuration information.
        1. Go to WebGUI and see Security > VPN > VPN client, select VPN type to PPTP.
        2. Enter Username and password. If you would like to get all Internet traffic to go through VPN, please select Yes on Enable Default Router. Hit Apply when finished. You can also add some description for your own reference.
        3. After you finished the PPTP VPN client set up and apply the setting. You will see this VPN client setup below. Just click the Activate and you can activate this VPN tunnel.
        4.Once connected, you can see Connection Status changed to connected. Moreover, you can click Deactivate to disable this VPN tunnel.


        1. Login with the username and password you set up for your router account via WebGUI. By default, your user name is admin and password prints on the label on the bottom of Dynalink Router.

        2. Go to Security > VPN > OPENVPNSERVER and enable it.

        3. If you only want to access Dynalink home VPN for certain service, go ahead to Export the OpenVPN Configuration to file (client.ovpn) directly. If you want to route all your Internet traffic through VPN (e.g., to get around some Internet blocking) mechanism), then you need to select the Advanced Settings and select Internet and local network, then export the Open VPN configuration file.


        4. Modify your ovpn file manually to update your correct IP address. Use a wordpad to open the exported client.ovpn file, you will see the first few lines like below.

        dev tun
        proto udp
        remote 1194
        keepalive 10 20
        ns-cert-type server
        comp-lzo adaptive
        reneg-sec 3600
        The is Dynalink Router’s WAN IP address assigned by your cable/DSL modem, but not necessarily the Public IP address that can reach your Router. Use Google to find out your real IP address as below.

        Then replace the IP address in client.ovpn file with your public IP address

        remote 1194 à remote 1194

        5. Add user name and password for login as below picture and write down the name and password.

        6. Your Dynalink Router connects to a modem in most cases. Please check if your modem has integrated Firewall/VPN/Router function. If yes, please set up your Dynalink Router WAN IP address as DMZ IP address for your modem. Therefore, the incoming VPN traffic sends to Dynalink Router and not be blocked by your modem.

        7. Set up your VPN client on the Windows PC. Visit https://openvpn.net/client-connect-vpn-for-windows/ and download and install open VPN Window client.

        8. From the open VPN client, first import the OpenVPN configuration file (client.ovpn) you just edited. Enter the user name and password in step5, then you can connect to Dynalink Router via OpenVPN.

        There are also Android OpenVPN client available. Just follow same steps to import the client.ovpn file and enter username and password, then you can connect to Dynalink Router.

        1. Setting up OpenVPN client is much simpler than setting up the OpenVPN server. You need to set up the OpenVPN server first before you can set up OpenVPN client. For other VPN server, please refer to user manual for your other device.

        2. After you set up the VPN server, you will get a OVPN file and a set of login/password (If you are not using Anonymous)

        3. Go to WebGUI > Security > VPN > VPN client, select VPN type to OpenVPN. Select the OVPN file from your OpenVPN Server and click Upload.

        4. Enter Username and password if the OPENVPN server use username/password. If you would like to get all Internet traffic to go through VPN, please select Yes on Enable Default Router. Click Apply when finished. You can also add some description for your own reference.
        5. After you finished the OpenVPN client set up and apply the setting. You will see this VPN client setup below. Just click the Activate and you can activate this VPN tunnel.

        6. Once connected, you can see Connection Status changed to connected. Moreover, you can click Deactivate to disable this VPN tunnel.

          There are several ways you can block the Internet access.

          1. Dynalink APP (Android / iOS)
          Connected devices
          • WiFi (WiFi devices)
          • LAN (LAN devices)
          Parental controls


          • Icon   immediately the specific device(s) will be restricted from accessing the Internet and their services will blocked.
          • Icon  the specific device(s) will be allowed to access Internet, unless you had configured partial restrictions such as time schedule or website block.
          2. Dynalink WebGUI
          • Parental Control

          Please refer to user guide of Dynalink router, chapter 5.5 Parental Control.


          • Client ACL

          Please refer to the user guide of Dynalink Router, chapter Client ACL.

          Released in firmware version, we introduced a new Automatic MTU (Maximum Transmit Unit) feature. However, we found some cable modem might be giving a very small MTU value and that will cause Internet access problem. If you found similar symptom, please follow below Troubleshooting instruction for “cannot connect to Internet” and change the MTU setting accordingly.