Frequently Asked Questions

If you need any further help, please contact our customer support team:
· Customer Service Hotline: 1-833-338-4852 (Mon to Fri 8:00AM - 6:00PM CST)
· Customer Service Email: contactsupport_us@dynalink.life

Before
You Buy

Dynalink Android TV box gives you the most exciting entertainment experience you may have, with 4K HDR. Get personal recommendations from your subscriptions – including Netflix, shows, movies, live TV, and more – all in one place. Make you have the best user experience of your casual time.

Dynalink Android TV box requires a TV with an HDMI, Wi-Fi, a Google Account, a nearby electrical outlet or USB port, and also a compatible mobile device. To view content in 4K, a 4K-capable TV and reliable broadband internet connection are also required. Even more, if you want to have an immersive sound experience, the Dolby sound system is also required.

Dynalink Android TV box is compatible with almost any TV that has an HDMI port. Just plug it in, connect to Wi-Fi, and enjoy it.

How do I get started?

Any types of TV with an HDMI connection could be worked with Dynalink TV box. 

What is 4K?

4K (K stands for kilo) means the resolution of the TV of approximately 4,000 pixels. It indicates how clarity you can see from your screen. 4K has surpassed the likes of HD and Full HD.

What more can I do?

You can connect Dynalink to a smartphone, computer, or tablet via Bluetooth. 

To enjoy 4K Ultra HD, you need a 4K-compatible HDTV with an HDMI port, an app providing 4K content, and a reliable broadband Internet connection to stream content in 4K. If 4K is unavailable, your content will still be optimized for your TV's maximum resolution.

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