What to do if the voice search is not working?

Please ensure the device is already connected to the internet. If the device is connected to the internet and it is still not working, you may need to re-pair the BT Remote Control:
Step 1. Go to the "Settings" page, then select the "Connected Devices".
Step 2. Select the "Dynalink Remote" and un-pair it.
Step 3. Press "OK" and "Vol-" key on the BT Remote Control to trigger the re-pair process.
Note: If you cannot see "Dynalink Remote" in the "Connected Devices" list, please jump to Step 3 directly.